![]() ![]() There weren't many activities and we were mostly bored during the days we weren't in a port. For an extra charge, they offered a hot glass blowing class which was fun. The pools were extremely crowded during the afternoon but you could usually find a spot in the late afternoon/early evening. The rest of the ship seemed clean and tidy. The room could have used a good deep cleaning. They do not put bags in the trash cans and while they were empty of trash, there was gunk stuck inside from previous contents. There were dirty smears on the walls/doors/slider and a thick layer of dust in the air vents. The mini fridge had a syrupy substance in the bottom of it. There were crumbs on the couch and the carpet could have used a good vacuuming. The bed was made but it appears the cabin steward did not have time to do a thorough cleaning before we arrived. We were on board and in our cabin by 1:00 p.m. We went to the Future Cruise desk on the Equinox this October to book our next cruise and we told we had to put down a 10% deposit for suites!!! The Future cruise desk manager stated that previous offer to hold our next cruise was not retroactive and there was nothing we could do.…Įmbarkation at Port Everglades was simple and fast. When we went to the retreat manager to ask what had happened, they asked didn't you get the email? Was this before or after the final payment? Second decision that was made by the executives was the deposit of $200 we put down on the Beyond in August at the Future Cruise desk we could take up to 6 months to decide where we wanted to go next. Found out the executives made the decision to have sky suites only have access to a team not your own retreat host (there is no I in team). We are elite guests and have had a wonderful experience with our own retreat host in the past. The first change came when we went on the Beyond in August and had 2 sky suites. All this and increased fares …īeware! Elite Guest Celebrity executives have made a couple of cost changes which we were not aware of nor was communicated to us. No priority boarding for elite No canapés in Aqua. When we upgraded, we were charged 20% gratuity. Drinks, except cheap beer and wine, were well over $10. We had gratuity in our package! We had to upgrade the drink package because it only covered drinks up to $10. I heard and saw a woman pay off a pool crew to save your chairs for her! Our main issues were about the cutbacks from celebrity in general Food in Blu was poor and choices not appetizing. Cards were put on chai’s saying personal items would be removed after 30 minutes but no one to enforce this. ![]() Main complaint was no monitoring of chair hogs. The ship was clean but in need of the upcoming dry dock. Our cabin was one of the ones that was redone in the partial dry dock in 2018. This was our third cruise on equinox, all in Aqua last 2019. Celebrity Cruises to Province of Puntarenas. ![]()
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